For all enquiries 01732 454937

Luxury Gift Wrapping Service

 Free Insured Delivery on all orders over £40

 Make Your Order Via Phone

DELIVERY & RETURNS

 

All products purchased from The Chinaman are thoroughly checked and all UK deliveries are insured by The Chinaman for your peace of mind

 

Delivery Options

Free Standard Delivery 3-4 Working Days Orders Over £40.00
Standard Delivery 3-4 Working Days Orders Under £40.00 £3.95
Courier Delivery 1-2 Working Days* £4.95

Express Next Working Day Delivery on Orders Placed Prior to 1.00 pm* £9.95

 If you require a Next Day delivery at the Weekend please contact the Team for a quote

*Please Note Courier Delivery Service & Express Service to remote UK Locations will take an extra Working Day. Remote Locations include: Scottish Highlands & Islands, UK Off Shore Islands, Channel Islands, The Isle of Man & Northern Island.

 

Overseas Delivery

The Delivery Services above only applies to the UK, please Contact Us for a quote for shipping to an Overseas Address

 

Special Orders & Items Temporarily Out of Stock

If you are making a Special Order from our Lladro, Nao or Lalique Catalogues or should an item temporarily become out of stock, you will be contacted by e-mail or telephone with a confirmation of the expected delivery date.

If you require anymore information regarding Special Orders or stock availability please call us on 01732 454937 or use our Contact Us Page

If you have any special deadlines or delivery instructions please leave a comment in the “special notes for delivery” in our one page easy checkout

 

Returns & Claims

Returns are accepted up to 28 days from Purchase, with the exclusion of Special Orders and Earrings.

In the unlikely event of damage claims must be strictly made within 7 working days of receipt. Please see our Refund Policy & Delivery Page for full details

OUR STORES

Full of inspirational Gift Ideas for All Occasions

Sevenoaks

147a High Street, Sevenoaks, Kent TN13 1XJ
Phone: 01732 454937

Canterbury

20 Burgate, Canterbury, Kent CT1 2HG
Phone: 01227 230970

High Street Store Opening Times

Monday to Saturday : 9.30 am to 5.30 pm
Sunday : Canterbury 11.00 am to 5.00 pm - Sevenoaks Closed